Sometimes we want to treat ourselves.
This could mean enjoying some much-needed retail therapy, getting a relaxing massage or getting your nails done. Unfortunately, I’m not always happy when I go to the nail salon.
We’ve all heard the horror stories of customers who have gone out to get their nails done, only to see employees bad mouthing customers in different languages. Even worse, employee indifference or allergic reactions led to painful experiences. product. But one woman was left in tears and embarrassed after visiting a nail salon in California.
Jennifer Dreyer Brown said she was treated unfairly by staff at Happy Nails in Laguna Niguel because of her lupus. Lupus is an autoimmune disease. This condition causes rashes and inflammation of the skin. Lupus is not as contagious as some people think, even if visible results remain on the skin.
Jennifer suffers from discoid lupus, which affects her skin and causes severe rashes that worsen with sun exposure. The day Jennifer decided to visit the salon was one of the hottest days of the year.
The weather was very hot, so Jennifer wore a sundress. She entered the salon expecting a manicure and pedicure. The employees also agreed.
At first he didn’t realize he was being followed or talked to. She thought she was just going to have a normal, relaxing petting session.
She didn’t realize the staff was talking about her until she got her pedicure. When it was time for a manicure, Jennifer was abruptly told by an employee that she only had time for a quick manicure.
He made the excuse that he didn’t have time. Eventually, several staff came to see Jennifer and told her there was a problem with her skin condition.
Jennifer replied that she had no scars, but was still denied service. Jennifer was so saddened and embarrassed by the public humiliation that she posted a video of the incident on Facebook to warn others about the unfair treatment she suffered at the nail salon.
“I’ve had people choose to go out in summer clothes when it’s 110 degrees and think they have eczema and rashes. I never had leprosy in Orange County and felt condemned for doing so. I want to know how to build good relationships with people. Plus, you never know what’s going on inside or outside of someone.
The salon’s attorney defended the salon’s employees, saying they follow California Board of Cosmetology regulations.
“No one should … care for skin or scalp that is inflamed, damaged, or has an infection or rash.”
The lawyer explained that there was no intention to discriminate between employees.
“We at Happy Nails extend our condolences to Lupus patients. Happy Nails does not discriminate. Our clients took it as an insult that we couldn’t do their nails. The workers are very hardworking immigrants who want nothing more than to provide services. But they must comply with the provisions of the law,” he said.
Despite being a regular customer, Jennifer has already announced that she has no plans to visit the salon again. Jennifer also hopes her salon experience will help raise awareness of lupus as a disease and prevent further discrimination in the future.